Privacy Policy

Your privacy matters to us. This policy explains how LIAWEB Services collects, uses, and protects your information.

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Last updated: April 10, 2026

1. Information We Collect

When you use our website or contact us, we may collect:

  • Contact information you provide through our contact form: name, email address, phone number, and project details.
  • Usage data collected automatically: IP address, browser type, device information, pages visited, time spent, and referring URL.
  • Cookies and similar technologies for analytics and site functionality.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes for our services.
  • Improve our website, services, and user experience.
  • Send relevant communications about our services (only with your consent).
  • Analyze website traffic and usage patterns through Google Analytics.
  • Comply with legal obligations under Canadian law.

3. Google Analytics

We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects data such as pages visited, time on site, and general geographic location. We have enabled IP anonymization so your full IP address is never stored by Google.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Cookies

Our website uses the following types of cookies:

  • Essential cookies: Required for basic site functionality (language preference, session management).
  • Analytics cookies: Google Analytics cookies to measure site performance and visitor behavior.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share data with:

  • Google Analytics: For website analytics (anonymized data).
  • Email service providers: To deliver communications you have requested.
  • Legal authorities: When required by law or to protect our rights.

6. Data Retention

We retain contact form submissions for up to 24 months to follow up on inquiries. Analytics data is retained according to Google Analytics default retention settings (14 months). You may request deletion of your data at any time.

7. Your Rights

Under Canadian privacy legislation (PIPEDA) and Quebec's Law 25, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Withdraw consent for data processing.
  • File a complaint with the Office of the Privacy Commissioner of Canada.

8. Data Security

We implement industry-standard security measures to protect your information, including HTTPS encryption, secure hosting on Vercel's infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: